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27 September 2019Conciliation register
2018-06-01
The complainant is 54 years of age and applied for a position with the respondent company. He said he had extensive experience with the company and claimed he and the company had an agreement that his application would be considered favourably. He alleged his application was ultimately unsuccessful and a younger person was appointed to the role. The company said it followed the usual… -
26 September 2019Conciliation register
2018-04-11
The complainant was employed on a casual basis at the respondent sporting club. She alleged the head coach at the club sexually harassed her, including by brushing his hands over her legs, touching her neck, commenting that he could see her bra under her work t-shirt, asking intrusive questions about her private life and telling jokes of a sexual nature in front of her. The complainant said… -
26 September 2019Conciliation register
2018-04-10
The complainant was employed by the respondent telecommunications corporation. He alleged that, during the company’s Christmas party, his male supervisor took the complainant’s genitals in his hand and squeezed while smiling. The complainant alleged the company did not respond appropriately to his internal complaint about the incident because of his sex. He claimed the complaint process was… -
26 September 2019Conciliation register
2018-04-09
The complainant was employed in a temporary administrative role with the respondent distribution centre while the company looked for someone to fill the role on a permanent fulltime basis. She alleged the company told her there was no further work available for her after becoming aware of her pregnancy, but employed another person on a temporary basis in her place. The company claimed a… -
26 September 2019Conciliation register
2018-04-08
The complainant experiences difficulty in standing for long periods due to arthritis. He claimed he had difficulty completing paperwork at the respondent service provider outlet because only waist-high tables with no chairs were provided. On receiving the complaint, the service provider indicated a willingness to try to resolve the matter through conciliation. The complaint was resolved. The… -
26 September 2019Conciliation register
2018-04-06
The complainant is an adult with Autism Spectrum Disorder and had been a client of the respondent bank for several years. He advised that he completed and signed documentation allowing his National Disability Insurance Agency plan manager to access his bank account. He alleged the bank questioned his legal capacity to grant such access and described him as “mentally incapacitated”. The… -
26 September 2019Conciliation register
2018-04-07
The complainant has a vision impairment and has an assistance animal. She alleged a staff member of the respondent restaurant asked her to leave when he saw her assistance animal. The complainant said she attempted to explain to the staff member the role of her assistance animal but ultimately decided to leave the restaurant with her friends. On being advised of the complaint, the restaurant… -
26 September 2019Conciliation register
2018-04-05
The complainant was employed by the respondent advertising company. She broke her arm outside work during her probation period and required treatment and time off work to recover. She alleged that she was told she had placed the company in a difficult position and that the company terminated her employment 11 days after she broke her arm. The company claimed the complainant was dismissed… -
26 September 2019Conciliation register
2018-04-04
The complainant has a spinal cord injury and uses a motorised scooter for mobility. She alleged the respondent lawn bowls club informed her she would not be permitted to use her scooter in the club and would be required to have an attendant assist her to use the club’s manual wheelchair. The complainant advised her husband would be unable to assist her due to his own disability. On being… -
26 September 2019Conciliation register
2018-04-03
The complainant has quadruple amputation and uses an electric wheelchair which weighs approximately 180 Kg. He claimed the respondent airline placed a weight limit of 120 Kg on wheelchairs to be carried on the aircraft. The complainant alleged this limit was discriminatory, claiming many electric wheelchairs weighed over 120 Kg and that other airlines did not impose this limit. The airline… -
26 September 2019Conciliation register
2018-04-02
The complainant has anxiety and owns a home in a strata complex. He claimed he was unable to attend meetings of the respondent body corporate, which were held at residents’ homes, because of his disability. He claimed the body corporate declined his requests for meetings to be held offsite to accommodate his disability. The body corporate confirmed requests by the complainant to hold… -
26 September 2019Conciliation register
2018-04-01
The complainant was employed as a construction supervisor with the respondent construction company and has depression arising from a work-related injury. He alleged the company did not accommodate his disability and ultimately made his position redundant. He also alleged a manager referred to his time off work due to his disability as “a holiday” at a supervisors’ meeting. The company… -
26 September 2019Conciliation register
2018-02-09
The complainant had been employed at the respondent warehouse company for over ten years, since she was a young worker. At the time of the alleged events, she was employed as retail operations manager. The complainant alleged that one of the warehouse owners sexually harassed her throughout her employment, including by telling her she had “the best boobs”, starting at her breasts and asking… -
26 September 2019Conciliation register
2018-02-07
The complainant worked for the respondent agricultural company. She alleged her manager sexually harassed her, including by obtaining her mobile number from the company records without proper authority, sending her sexually explicit text messages, and attempting to touch her breasts and bottom. The complainant resigned from her employment before lodging the complaint. On being advised of the… -
26 September 2019Conciliation register
2018-02-08
The complainant was pregnant and worked at the respondent training provider. She alleged the company initiated a formal performance management process because she was late to work on some occasions due to severe morning sickness. The complainant’s supervisor and the company denied the allegations but agreed to participate in conciliation. The complaint was resolved with an agreement that the… -
26 September 2019Conciliation register
2018-02-05
The complainant has Multiple Chemical Sensitivity Syndrome and is extremely sensitive to commercial weed spray. She claimed the respondent local council proposed to spray commercial weed spray along the border of her rural property and declined her requests to create a spray exclusion zone and/or to postpone the spraying to enable her to make temporary arrangements for alternative… -
26 September 2019Conciliation register
2018-02-06
The complainant is Chinese and bought a discounted item on the respondent retailer’s website. He alleged that, when he attempted to return the item at one of the retailer’s outlets, a staff member said words to the effect that “you Asians” purchase discounted items only to fraudulently return them and claim the full retail price. The retailer denied the alleged comment but agreed to… -
26 September 2019Conciliation register
2018-02-04
The complainant has bipolar disorder and has been employed as a case worker with the respondent government agency for over ten years. She said she informed the agency of her disability when she started working for the agency. The complainant advised that on one occasion, a client engaged in challenging behaviour and she responded inappropriately by swearing at the client. She said she… -
26 September 2019Conciliation register
2018-02-03
The complainant has paralysis in her right side and uses an electric wheelchair. She stayed at the respondent caravan park and alleged the accessible bathroom was not accessible to her because it had a steep, makeshift entry ramp and no horizontal grab rails in the shower. She also claimed that she was required to hold a key for the accessible bathroom by paying a refundable bond when she… -
26 September 2019Conciliation register
2018-02-02
The complainant, who has paraplegia and uses a wheelchair, attended an event as part of a festival. She claimed a friend enquired about the accessibility of the venue and was informed it was accessible. The complainant claimed she was unable to access the venue independently, safely and with dignity for a number of reasons, including that there was a step leading to the lift, the lift was a…