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The complainant identifies as lesbian and was employed with the respondent electrical infrastructure business as an apprentice electrician. She alleged that two colleagues referred to her as ‘lesbo’, ‘pole cat’, ‘dick tease’ and ‘a waste of a good mouth’ with reference to her sexual orientation. She also alleged the same colleagues touched and leaned against her and another colleague…

The complainant’s daughter has Autism Spectrum Disorder and communication difficulties. The complainant alleged the respondent private school declined her daughter’s application for enrolment and would not provide adjustments to accommodate her daughter’s disability. The school claimed it requested additional information about the complainant’s daughter’s disability, which was not provided…

The complainant has a vision impairment and is accompanied by a guide dog. He alleged that drivers engaged by the respondent ride-share company declined to drive him and his guide dog on multiple occasions. He claimed the drivers originally accepted his trip, but once he requested the passenger seat be moved forward to accommodate his guide dogs, the drivers rejected his trip and directed…

The complainant has a 6 month old exclusively breastfed baby and applied to the respondent educational body to sit a tertiary level admissions test. She alleged she was informed two days before the exam that she would not be permitted to breastfeed her baby on demand but rather, during the lunch break. The complainant noted this would mean she would not have a lunch break like others sitting…

The complainant uses a wheelchair. She alleged she had difficulty accessing the respondent retail outlet because aisles were obstructed by boxes, displays and decorations. She claimed when she raised the issue with the store manager she was treated in a disrespectful manner. The retailer advised the complainant’s experience was an isolated incident and inconsistent with its policies. The…

The complainant is an Aboriginal man. He was employed by the respondent health service as a Fire Safety and Security Officer. The complainant claimed the health service discriminated against him because of his race including by not automatically converting his part-time role to a full-time role when this became available until he raised the issue with his union, and ignoring his submissions…

The complainant was recovering from back surgery and used a walking frame. She attended the respondent hotel and said there was no accessible bathroom. The complainant said the cubicle was too narrow and so she had to leave her walking frame outside the cubicle. She claimed that, due to the lack of handrails in the cubicle, she was then unable to stand and became trapped in the cubicle. The …

The complainant is 78 years of age and has a significant hearing impairment. He claimed the respondent cinema did not have the appropriate facilities to enable him to hear the film soundtrack. He claimed staff spoke to him abruptly and considered this may not have occurred if he was a younger person. On being notified of the complaint, the cinema indicated a willingness to participate in