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2024-04-04

The complainant has a 6 month old exclusively breastfed baby and applied to the respondent educational body to sit a tertiary level admissions test. She alleged she was informed two days before the exam that she would not be permitted to breastfeed her baby on demand but rather, during the lunch break. The complainant noted this would mean she would not have a lunch break like others sitting the exam.

On being advised of the complaint, the respondent agreed to participate in a conciliation process to try to resolve the complaint.

The complaint was resolved with an agreement that the respondent write to the complainant apologising for her experience and offer a refund for the cost of the exam. The respondent also undertook to review its processes and training to improve information provided to breastfeeding people sitting exams and consider accommodating the needs of breastfeeding people in the context of existing adjustment guidelines.

Year

Discrimination type
Sex Discrimination Act

Grounds
Breastfeeding

Areas
Goods, services and facilities

Outcome details
  • Apology - Private; 

  • Compensation; 

  • Policy change/Change in practice (external customers)

Amount