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30 September 2020Conciliation register
2019-02-03
The complainant has muscular dystrophy and has difficulty walking. He alleged he was unable to access the respondent supermarket outlet because there was a high step at the front entrance and the accessible entrance was locked. The supermarket advised that, in response to the complaint, it would keep the accessible entrance open during business hours. The complaint was resolved with an… -
30 September 2020Conciliation register
2019-02-02
The complainant is Deaf and claimed that on several occasions his bank tried to communicate with him by telephone regarding his accounts. He claimed this required him to attend a branch in person to conduct his banking or to enlist the assistance of another person to communicate with the bank by telephone, meaning he needed to disclose his personal banking security information to that person… -
30 September 2020Conciliation register
2019-02-01
The complainant is 72 years of age and claimed the respondent financial institution declined his application for a credit card despite him meeting relevant income threshold requirements. He claimed the financial institution told him that his age was a factor in the decision to decline the application. The financial institution confirmed it declined the complainant’s application for a credit… -
Age Discrimination30 September 2020Media Release
Commission launches elder abuse awareness campaign
The Australian Human Rights Commission has launched an elder abuse awareness campaign on the International Day of Older Persons (1 October 2020). The campaign includes a hard-hitting video that reveals the ‘red flag phrases’ that can often indicate an older person is experiencing elder abuse. Pre-COVID-19, the Australian Institute of Family Studies said it was likely that between 2% and 14%… -
30 September 2020Redacted submissions
Redacted : Free and Equal: An Australian Conversation on Human Rights
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29 September 2020Redacted submissions
Redacted : Free and Equal: An Australian Conversation on Human Rights
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28 September 2020Redacted submissions
Redacted : Free and Equal: An Australian Conversation on Human Rights
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Asylum Seekers and Refugees24 September 2020Publication
Hamedani v Commonwealth of Australia (Department of Home Affairs) (2020)
Hamedani v Commonwealth of Australia (Department of Home Affairs) [2020] AusHRC 137 Report into arbitrary detention -
Children's Rights16 September 2020Opinion piece
Greater focus needed on kids during pandemic
Since lockdown restrictions were introduced in March, the national 24/7 counselling and support service Kids Helpline has received a significant increase in the volume of children and young people seeking help, up 24% to the end of August compared to 2019. The concerns they raised in counselling sessions provide important insights into how governments, parents and educators can better… -
Commission – General14 September 2020Video
Celebrating human rights in 2020 - a different approach
Every year the Commission holds the Human Rights Awards to celebrate human rights achievements. However, given the extraordinary circumstances of 2020 we believe a new and different approach is needed to celebrate the many human rights heroes who have emerged this year. Stay connected with us on Facebook/Instagram for further announcements or sign up for our newsletter. -
Children's Rights14 September 2020Publication
Impacts of COVID-19 on children and young people who contact Kids Helpline (2020)
Kids Helpline and the Australian Human Rights Commission have co-authored a report on the impacts of COVID-19 on children and young people who contact Kids Helpline. -
11 September 2020Conciliation register
2019-02-01
The complainant is 72 years of age and claimed the respondent financial institution declined his application for a credit card despite him meeting relevant income threshold requirements. He claimed the financial institution told him that his age was a factor in the decision to decline the application. The financial institution confirmed it declined the complainant’s application for a credit… -
11 September 2020Conciliation register
2019-01-13
The complainant was employed with the respondent government agency. She alleged that a much older member of senior management groomed her over a period of time in a manner that constituted sexual harassment, including by approaching her at work and work drinks, connecting with her on a social networking site and privately messaging her on that site to tell her she was amazing. She said she… -
11 September 2020Conciliation register
2019-01-12
The complainant had been a volunteer with the respondent community organisation. She alleged that when she expressed interest in applying for an advertised paid position, a manager told her the organisation was looking for a male because physical strength was required. The complainant was appointed to the paid position and alleged the same manager sexually harassed her, including by kissing… -
11 September 2020Conciliation register
2019-01-11
The complainant is from Thailand and worked as a nurse at the respondent aged care facility. She alleged a colleague made a number of racially offensive comments towards her, such as aggressively telling the complainant to speak English and telling the complainant she did not understand the complainant’s culture. The aged care facility advised that, in response to the complainant’s… -
11 September 2020Conciliation register
2019-01-10
The complainant has Obsessive-Compulsive Disorder, depression and anxiety and was employed with the respondent local council. He said he experienced a panic attack at work arising from issues in his personal life. He alleged a manager disclosed information about his disability and attraction to a former supervisor without his permission. He also alleged the council did not permit him to… -
11 September 2020Conciliation register
2019-01-09
The complainant has a mobility disability and uses a wheelchair. She said she attended an event regarding possible seasonal work with the respondent retailer in response to an advertisement at a career day. The complainant alleged she was unable to attend the event or apply for a role because there were steps at the entrance to the room in which the event was being held. The retailer… -
11 September 2020Conciliation register
2019-01-08
The complainant has post-stroke hemiplegia, aphasia and depression, and has an assistance animal. He booked a two-night stay with the respondent resort, which would cost approximately $350 and was informed shortly before he was due to check-in that a $150 fee would apply because he was accompanied by an assistance animal. The complainant said he asked to see a copy of the relevant policy but… -
11 September 2020Conciliation register
2019-01-07
The complainant has hyperthyroidism and has an assistance dog. She claimed that the respondent hair salon indicated that it would deny her access with her assistance dog, unless her assistance dog wore some kind of protection on its paws or used a floor underlay, due to the salon having recently renovated its floors. The hair salon claimed that it never denied the complainant access outright… -
11 September 2020Conciliation register
2019-01-06
The complainant has autism and Post-Traumatic Stress Disorder and has an assistance dog. She alleged the respondent public hospital denied her access to certain departments of the hospital when she attended appointments with her assistance animal. On being notified of the complaint, the hospital indicated a willingness to try to resolve the complaint by conciliation. The complaint was…
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