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The complainant is blind, has anxiety and has an assistance dog. She alleged she was originally not allowed to board a cruise with her assistance animal. She said she was ultimately allowed to board, but told she would not be permitted to board with an assistance animal in the future. On being notified of the complaint, the cruise company indicated a willingness to participate in a…

The complainant has anxiety and depression. She is enrolled in a bachelor’s degree with the respondent university and resides in student accommodation. The complainant said that the university had previously accommodated her need to take time off her studies to manage her disability. However, she claimed the university had recently started a ‘show cause’ process due to an unsuccessful year…

The complainant is blind and unable to read information on signs and notification screens. He alleged he was refused sighted-guide assistance at a station to enable him to find and make his way to a platform. The respondent public transport provider considered that its station staff and conductors offer passengers with disability sufficient assistance to access station facilities, including …

The complainant worked for a community organisation and alleged that a volunteer stroked her arm and embraced her without her consent at a work event. She said she reported the incident to the organisation and the police. She said the organisation found that the volunteer had breached its Code of Conduct but allowed him to keep working with the organisation. She alleged the matter would have…

The complainant became pregnant while undertaking veterinary nursing training with the respondent vocational training provider. She said the training included activities that could pose a risk to her unborn baby and the provider allowed her to commence a new course, though not to withdraw from the training. The complainant said she began a period of maternity leave but was still required to …

The complainant was employed by the respondent multinational corporation. She alleged her manager discouraged her from applying for a national role after he became aware she intended to undertake in-vitro fertilisation. She also alleged that the company made her role redundant while retaining a less experienced male in a similar role. The company said the work formerly performed by the…

The complainant worked in an administrative role with the respondent electronics company. She alleged her manager sexually harassed her, including by making comments of a sexual nature and talking about his penis, pornography and his sex life. She said the manager’s conduct caused her great distress, requiring her to take time off work and see a psychologist. She alleged the company refused…

The complainant is Aboriginal and alleged that, during a conversation in the dining room of a hotel, the respondent, whom she knew in a professional capacity, made derogatory comments about Aboriginal people and referred to them as ‘gins’ and ‘coloured people’. The complainant said she found the comments and the terms used to describe Aboriginal people offensive and intimidating. The…

The complainant is deaf and worked for the respondent vocational training provider. He alleged that his employer and his manager discriminated against him on the ground of his disability, including by excluding him, failing to install visual fire alarms throughout the premises and failing to install a visual doorbell to the staff room. On being advised of the complaint, the respondents…

The complainant alleged that the respondent software business terminated his employment in a sales role three weeks after recruiting him because of his criminal record. The complainant said he had left his employment with another employer to take up the position with the business. The complainant was charged with, but not convicted of, assault and domestic violence related offences six years…

The complainant has a brain injury and alleged the respondent theatre company did not allow the online purchase of companion tickets and that seating maps did not show the location of doors or steps. The theatre company advised that, in response to the issues raised in the complaint, it undertook a review and upgrade of its online ticket purchasing platform and seating maps. The company said…

The complainant alleged the respondent employment agency posted an advertisement seeking a ‘young’ security professional. The employment agency said a mistake had been made and there had been no intent to exclude any person from applying, or being considered, for the role on the ground of age. The agency undertook to amend the advertisement and deliver anti-discrimination training to new…

The complainant has muscular dystrophy and has difficulty walking. He alleged he was unable to access the respondent supermarket outlet because there was a high step at the front entrance and the accessible entrance was locked. The supermarket advised that, in response to the complaint, it would keep the accessible entrance open during business hours. The complaint was resolved with an…