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The complainant has asthma and psychosocial disability, including post-traumatic stress disorder (PTSD), related to trauma. She has an assistance dog. The complainant’s general practitioner referred her to the respondent health clinic for a consultation with the respondent doctor. The clinic’s receptionist contacted her to confirm that she would be undergoing certain medical procedures prior…

The complainant was employed as a manager at a gym. She alleged the gym’s owner sexually harassed her, including by inviting her to travel with him, noting his wife would not mind, and inviting her to move in with him if she ever broke up with her partner. The respondent had sold the gym before the complaint was lodged with the Commission. The gym’s former owner denied the allegations but…

The complainant worked for the respondent clothing retailer as a fitter of intimate apparel. She alleged the retailer reduced her hours from approximately 35 to three to six hours per week after becoming aware of her intention to have children. She further alleged that, once she informed the retailer of her pregnancy, her hours were further reduced and unwarranted concerns about her…

The complainant attended the respondent film school to have a showreel recorded. She alleged the film director sexually harassed her during filming, including by saying "yes I am big… it's big alright… am I in?’. She claimed the film school did not respond to her complaint about the director’s conduct. On being advised of the complaint the respondents indicated a willingness to try to…

The complainant was employed as a shop assistant with the respondent food outlet. She alleged the franchise owner sexually harassed her, including by making comments about her body, taking private photos from her phone, lifting up her shirt, touching her and exposing himself to her. The business denied the allegations but agreed to participate in conciliation. The complaint was resolved with…

The respondent labour-hire company placed the complainant at a dental practice in the role of dental assistant. The complainant alleged a dentist sexually harassed her, including by touching her arm, standing close to her, breathing down her neck and asking questions about her personal life. She alleged the labour-hire company stopped offering her work after she complained about the…

The complainant worked as a bus driver and cared for his wife, who has schizophrenia, epilepsy and depression. He alleged the respondent bus company regularly rostered him on for night shifts despite his request that he work only during the day to enable him to care for his wife at night. The bus company denied discriminating against the complainant, but agreed to participate in conciliation…

The complainant has depression, impaired mobility, is often bed-ridden and has an assistance animal. The complainant was a public housing tenant and claimed he was not permitted to install a fitted animal door on his property to allow his dog to move indoors and outdoors independently without the complainant having to get up to let the dog in or out. On being advised of the complaint, the…

The complainant is 70 years of age and was employed as a coordinator at the respondent childcare provider. She claimed her manager fabricated concerns about her performance and the organisation placed her on a performance management plan. She alleged her manager and the company were pressuring her to resign because of her age. The company claimed genuine concerns were held about the…

The complainant is 52 years of age and applied for an overseas position as an English teacher. She alleged the respondent company did not progress her application because it considered she would be unlikely to secure a visa due to her age. The company claimed the decision not to hire the complainant was based on merit and suitability for the role. The complaint was resolved with an agreement…

The complainant is 66 years of age and an alumni of the respondent university. He sought to join a university club and alleges the club offered membership free of cost only to alumni under the age of 35. He said the club did not offer him free membership despite him being retired and on a fixed income. The university claimed that the offer of free membership to alumni under 35 was not…

The complainant is 77 years of age and alleged the respondent insurer did not offer him motorbike insurance because of its policy not to insure riders over the age of 75. The insurer that, while there was a policy of not insuring riders over 75, staff had discretion to offer coverage to older riders. The insurer considered the complainant should have been offered insurance given he had…