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The complainant said he was initially denied entry to a club operated by the respondent company because he was wearing a sleeveless top. He changed into a shirt with sleeves in order to be admitted into the club premises. He said once in the club, he observed many women wearing sleeveless garments. The complainant said the club manager responded to his feedback on the issue by confirming he…

The complainant said that she and her partner attended the respondent night club and they were both wearing flat leather open toed shoes. The complainant said her partner was told he was not allowed to enter because his footwear was inappropriate but she was told ‘you're a girl so your shoes are okay’. She said when she complained that this policy amounted to discrimination she was told she…

The complainant applied for a coordinator position with the respondent retirement village. She alleged the recruitment officer asked her if she had children and commented that a staff member with children sometimes took time off due to the needs of the children. On being advised of the complaint, the retirement village indicated a willingness to try to resolve the complaint by conciliation…

The complainant attended the respondent private high school. She alleged that a colleague sexually harassed her, including by taking photos under her skirt, spreading rumours about her sex life, and circulating photos purported to be of her in the nude. She said she made a complaint about this behaviour to the school, but no action was taken. She claimed the school withdrew an award from her…

The complainant has post-traumatic stress disorder and has an assistance dog. She booked an overnight stay at the respondent caravan park. She alleged that the caravan park told her only guide dogs were allowed at the park, declined to look at her dog’s identification and advised her to find alternative accommodation. On being notified of the complaint, the caravan park indicated a…

The complainant has arthritis and is unable to stand for extended periods. He alleged the respondent bowling club declined his request to have a small folding chair on the green while playing the position of ‘skipper’ in order to help him manage the pain associated with his disability. The bowling club said it declined the request because a chair on the green would present a risk to the…

The complainant has a disability that affects his speech and was a client of the respondent government agency. He alleged his case worker kept asking him to repeat himself because she could not understand him and this caused his impairment to become more pronounced. On being notified of the complaint, the agency indicated a willingness to participate in conciliation to try to resolve the…

The complainant has paraplegia and sought to obtain a motorcycle licence. The complainant is unable to ride a two-wheeled motorcycle because of his disability and instead sought to ride a three-wheeled motorcycle modified to allow him to ride it. He alleged the respondent government agency informed him there was no valid path available for doing a test on a three wheeled motorcycle and he…

The complainant has a number of disabilities, including a vision impairment. She claimed that she was unable to independently access the respondent government agency's online services because the agency required her to sign in using a security code provided by text message instead of the previously used security questions. The complainant claimed she was unable to use a smart phone to access…

The complainant has a psychosocial disability and applied for a role in a remote location with the respondent mining company. She said she began an onboarding process but was then told her application was unsuccessful after she made the company aware of her mental health history. She claimed she was not given feedback on her application. On being advised of the complaint, the mining company …

The complainant is 70 years of age and has a chronic eye condition. He alleged that following a restructure, the Chairman of the company told him his role as Chief Financial Officer would be made redundant because of his age and vision impairment and to allow the company to recruit someone younger. He alleged he was pressured for his redundancy to be announced as his retirement even though…

The complainant is Chinese and was working on a landscaping job at a client's residential address. He claimed the respondent, who is his client's neighbour, approached him and complained about the type of trees being planted and the conversation became heated. The complainant alleged the respondent shouted at him 'Don't let me see you here again! Get f**king out of my country you liar'. The …

The complainant is 16 years of age and has dyslexia, and has difficulty with working memory, auditory processing, reading, and spelling. She alleged the respondent education standards authority declined her requests for adjustments to accommodate her disability during year 12 exams. The authority advised that the decision to decline the complainant’s original application for adjustments was …

The complainant is Deaf. She enrolled in a face-to-face class which was later delivered virtually due to Covid-19. She alleged the teacher declined her request to explain and then demonstrate artistic practices, saying this would take too long. She also said the teacher suggested she wait until face-to-face classes became available once more. The complainant said she was unable to enrol in…

The complainant has psychosocial disability, including anxiety, depression, post-traumatic stress disorder and panic attacks. He has two assistance dogs that assist him to stay calm and manage the effects of his disability. He alleged he was not permitted to enter his local library with his assistance dogs, despite providing evidence that they are assistance animals. The respondent council…

The complainant has anxiety, depression and Post-Traumatic Stress Disorder and has two assistance animals. He alleged the respondent government agency told him he could not bring his dogs to appointments and that the police may be called if he tried to do so. The government agency claimed that, at the time of the appointment, the complainant was unable to provide any information to…