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The complainant is HIV+ and attended the respondent driving school in order to obtain a truck-driving licence. She said that she disclosed that she takes medication to manage her disability to the driving instructor while the two were driving as part of a one-to-one lesson. She alleged the instructor told her she had put the lives of everyone who had been in the truck at risk, directed her…

The complainant is Indigenous and played for the respondent sports club. He advised he was seriously injured during a game and alleged the club treated him less favourably than non-Indigenous players with similar injuries, including by leaving him alone in the change rooms, not providing appropriate medical care, not calling an ambulance until some time after the injury, not following up on…

The complainant has anxiety and has an assistance animal. She alleged the driver of a bus operated by the respondent public transport provider did not allow her to enter the bus with her assistance dog, despite her showing him a card from the training organisation and the dog wearing a cape identifying it as an assistance animal. On being advised of the complaint, the transport provider…

The complainant is of Torres Strait Island ethnic origin and had been employed by the respondent private school for over ten years. He said that, during a discussion with a colleague about a possible lift to another colleague’s wedding, he was vague about his pick-up address. He alleged the colleague asked him ‘why you don't want to tell me where you live, is that because you are a Boonga?’…

The complainant has nerve damage resulting from surgery on her spine to remove a non-cancerous growth. She alleged the respondent superannuation fund declined her application to increase her income protection cover because of her medical history. The complainant considers this decision was discriminatory as she works full time and leads an active lifestyle. She also claimed the manner in…

The complainant has an assistance dog to help her manage a psychosocial disability. She alleged the respondent private hospital declined her application to participate in a pain management program because she would be accompanied by her assistance dog. The hospital said it regularly allows patients with assistance animals to participate in programs run by the hospital. The hospital claimed…

The complainant is 64 years of age and applied for the role of flying instructor with the respondent aviation company. He advised he was not offered an interview and claimed the successful applicants were both aged in their thirties, were less experienced than himself and had been trained by him. He also said the company informed him it had believed he held a restricted pilot’s licence. He…

The complainant was employed as an accountant at the respondent mining company. She said she had a flexible working arrangement to work three days per week and finish each day at 5.00 pm so she could collect her daughter from childcare. She claimed that despite the flexible working arrangement, her manager verbally reprimanded her for leaving work at 5.00 pm and placed her under performance …

The complainant is Indian and alleged the respondent club denied him entry because of his race. He claimed a security guard was rude to him, said words to the effect that ‘we do not want trouble in this country’ and claimed the complainant had previously been reported to the police for disorderly behaviour at the club. The complainant claimed the security guard was unable to provide him with…

The complainant’s 15-year-old daughter has a mild intellectual disability and severe language disorder and attends the respondent private high school. The complainant claimed the school had failed to make adjustments to assessments and day-to-day tasks to accommodate her daughter’s disability. She also claimed that some teachers were making inappropriate comments about her daughter’s…

The complainant was employed on a casual basis at the respondent sporting club. She alleged the head coach at the club sexually harassed her, including by brushing his hands over her legs, touching her neck, commenting that he could see her bra under her work t-shirt, asking intrusive questions about her private life and telling jokes of a sexual nature in front of her. The complainant said…

The complainant is an adult with Autism Spectrum Disorder and had been a client of the respondent bank for several years. He advised that he completed and signed documentation allowing his National Disability Insurance Agency plan manager to access his bank account. He alleged the bank questioned his legal capacity to grant such access and described him as “mentally incapacitated”. The…

The complainant has quadruple amputation and uses an electric wheelchair which weighs approximately 180 Kg. He claimed the respondent airline placed a weight limit of 120 Kg on wheelchairs to be carried on the aircraft. The complainant alleged this limit was discriminatory, claiming many electric wheelchairs weighed over 120 Kg and that other airlines did not impose this limit. The airline…

The complainant had been employed at the respondent warehouse company for over ten years, since she was a young worker. At the time of the alleged events, she was employed as retail operations manager. The complainant alleged that one of the warehouse owners sexually harassed her throughout her employment, including by telling her she had “the best boobs”, starting at her breasts and asking…

The complainant has bipolar disorder and has been employed as a case worker with the respondent government agency for over ten years. She said she informed the agency of her disability when she started working for the agency. The complainant advised that on one occasion, a client engaged in challenging behaviour and she responded inappropriately by swearing at the client. She said she…

The complainant, who has paraplegia and uses a wheelchair, attended an event as part of a festival. She claimed a friend enquired about the accessibility of the venue and was informed it was accessible. The complainant claimed she was unable to access the venue independently, safely and with dignity for a number of reasons, including that there was a step leading to the lift, the lift was a…