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27 September 2019Conciliation register
2018-07-04
The complainant was employed by the respondent government agency in the role of Senior Risk Manager. He injured his right knee, making it difficult for him to drive the long distance required to travel between work and home. The complainant claimed the agency declined his requests for adjustment, including assistance to travel to and from work or the ability to work from home. He said he… -
27 September 2019Conciliation register
2018-07-02
The complainant is 67 years of age and was employed as a site supervisor at the respondent industrial technology company. He claimed that the company was proposing to reallocate one of the key responsibilities of his role to a younger employee. He also claimed his manager continually referred to him as "old man", "old fart" and "geriatric", continually asked him when he intended to retire… -
27 September 2019Conciliation register
2018-06-05
The complainant has physical disability as a result of having had polio and uses a motorised wheelchair for mobility. He claimed he was unable to safely and independently exit his driveway because the kerb was not accessible. He alleged the respondent local council declined to provide an accessible travel path from his driveway to the kerb. The council advised it is the responsibility of a … -
27 September 2019Conciliation register
2018-06-04
The complainant alleged the respondent recruitment agency cancelled two job interviews because one of its clients became aware of his criminal record. He claimed a staff member of the agency told him the agency would no longer represent him because of his criminal record. The complainant had been convicted of possession of tainted material. The recruitment agency advised one of its clients … -
26 September 2019Conciliation register
2018-04-09
The complainant was employed in a temporary administrative role with the respondent distribution centre while the company looked for someone to fill the role on a permanent fulltime basis. She alleged the company told her there was no further work available for her after becoming aware of her pregnancy, but employed another person on a temporary basis in her place. The company claimed a… -
26 September 2019Conciliation register
2018-04-08
The complainant experiences difficulty in standing for long periods due to arthritis. He claimed he had difficulty completing paperwork at the respondent service provider outlet because only waist-high tables with no chairs were provided. On receiving the complaint, the service provider indicated a willingness to try to resolve the matter through conciliation. The complaint was resolved. The… -
26 September 2019Conciliation register
2018-04-07
The complainant has a vision impairment and has an assistance animal. She alleged a staff member of the respondent restaurant asked her to leave when he saw her assistance animal. The complainant said she attempted to explain to the staff member the role of her assistance animal but ultimately decided to leave the restaurant with her friends. On being advised of the complaint, the restaurant… -
26 September 2019Conciliation register
2018-04-05
The complainant was employed by the respondent advertising company. She broke her arm outside work during her probation period and required treatment and time off work to recover. She alleged that she was told she had placed the company in a difficult position and that the company terminated her employment 11 days after she broke her arm. The company claimed the complainant was dismissed… -
26 September 2019Conciliation register
2018-04-04
The complainant has a spinal cord injury and uses a motorised scooter for mobility. She alleged the respondent lawn bowls club informed her she would not be permitted to use her scooter in the club and would be required to have an attendant assist her to use the club’s manual wheelchair. The complainant advised her husband would be unable to assist her due to his own disability. On being… -
26 September 2019Conciliation register
2018-04-02
The complainant has anxiety and owns a home in a strata complex. He claimed he was unable to attend meetings of the respondent body corporate, which were held at residents’ homes, because of his disability. He claimed the body corporate declined his requests for meetings to be held offsite to accommodate his disability. The body corporate confirmed requests by the complainant to hold… -
26 September 2019Conciliation register
2018-04-01
The complainant was employed as a construction supervisor with the respondent construction company and has depression arising from a work-related injury. He alleged the company did not accommodate his disability and ultimately made his position redundant. He also alleged a manager referred to his time off work due to his disability as “a holiday” at a supervisors’ meeting. The company… -
26 September 2019Conciliation register
2018-02-06
The complainant is Chinese and bought a discounted item on the respondent retailer’s website. He alleged that, when he attempted to return the item at one of the retailer’s outlets, a staff member said words to the effect that “you Asians” purchase discounted items only to fraudulently return them and claim the full retail price. The retailer denied the alleged comment but agreed to… -
26 September 2019Conciliation register
2018-02-05
The complainant has Multiple Chemical Sensitivity Syndrome and is extremely sensitive to commercial weed spray. She claimed the respondent local council proposed to spray commercial weed spray along the border of her rural property and declined her requests to create a spray exclusion zone and/or to postpone the spraying to enable her to make temporary arrangements for alternative… -
26 September 2019Conciliation register
2018-02-03
The complainant has paralysis in her right side and uses an electric wheelchair. She stayed at the respondent caravan park and alleged the accessible bathroom was not accessible to her because it had a steep, makeshift entry ramp and no horizontal grab rails in the shower. She also claimed that she was required to hold a key for the accessible bathroom by paying a refundable bond when she… -
26 September 2019Conciliation register
2018-02-01
The complainant has autism spectrum disorder and Tourette's Syndrome and was studying speech pathology at the respondent university. She claimed the university advised her it could not find her a placement unless she could overcome her cough/tic. The complainant said she felt she had no option but to transfer to a different university. On being advised of the complaint, the university agreed… -
26 September 2019Conciliation register
2018-01-05
The complainant was employed on a casual basis as a store assistant at the respondent grocery store. She alleged the store owner sexually harassed her, including by making her take a tablet without telling her what it was, asking her about her sex life, telling her about his sex life, hugging her and kissing her on the cheek. She said she resigned because of this conduct. On being advised of… -
26 September 2019Conciliation register
2018-01-06
The complainant is blind. She claimed she was unable to access receipts and instructions for products purchased from the respondent retailer because the information was provided in print. On being advised of the complaint, the retailer indicated a willingness to try to resolve the matter by conciliation. The complaint was resolved with an agreement that the retailer: • Provide all invoices… -
26 September 2019Conciliation register
2018-01-04
The complainant has spinal muscular atrophy and uses a wheelchair. He alleged a number of theatres at the respondent cinema were not accessible to him due to stairs. On being advised of the complaint, the cinema indicated a willingness to try to resolve the matter by conciliation. The complaint was resolved with an undertaking by the cinema to: • Ensure session information on its website… -
26 September 2019Conciliation register
2018-01-02
The complainant worked as a sales assistant in a liquor store owned by the respondent supermarket. He advised he took time off work to undergo treatment for cancer and injured his finger while on leave. The complainant claimed he became depressed after his manager disclosed his disability to staff and customers. He advised he was cleared to return to work on modified duties after several… -
26 September 2019Conciliation register
2018-01-01
The complainant was employed as an oil rig operator at the respondent oil company. She alleged male colleagues sexually harassed her over several years, including by showing pictures of their genitals, talking about their sex life and asking about hers, telling sexual jokes and touching/tickling her. She claimed that when she asked colleagues to stop she was told she was being “all rapey”…