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21 May 2020Conciliation register
2018-11-10
The complainant has anxiety and delivers driver training, which requires him to be registered with the respondent government department. He advised he was required to undertake training with the same department in order to maintain his registration, as registration requirements changed. He said he was unable to satisfactorily perform certain assessment tasks, such as public speaking due to… -
21 May 2020Conciliation register
2018-11-09
The complainant’s sons have language difficulties and anxiety and his father-in-law, who resides with the family, has Parkinson’s disease and dementia. The complainant worked at the respondent bank was was undertaking a secondment in a senior consultant role. He alleged his team leader told him the bank did not want him to continue in the secondment because of his family responsibilities… -
21 May 2020Conciliation register
2018-11-08
The complainant has a physical disability and uses a scooter for mobility. She purchased a property at a residential village for persons over 50 years of age. She alleged a designated parking by was created for her scooter. She alleged she was unable to access the village pool because the distance from the parking bay to the pool was too great for her to walk. On being advised of the… -
21 May 2020Conciliation register
2018-11-06
The complainant had a knee injury which made it difficult for her to walk or climb stairs. She sought temporary accommodation with the respondent domestic violence support service and was offered an upstairs room. She claimed her request for ground floor accommodation in the communal living area to accommodate her disability was refused. The domestic violence support service said it was not … -
21 May 2020Conciliation register
2018-11-04
The complainant has an acquired brain injury and Attention Deficit Disorder and uses a nicotine inhaler to manage stress. He alleged he was not permitted to use the inhaler during a flight with the respondent airline despite informing crew that he required the inhaler to manage stress associated with his disability. The airline advised that smoking and other related devices are not permitted… -
10 February 2021Conciliation register
2020-02-08
The complainant is a 19-year-old Aboriginal woman. She alleged that colleagues at the fast food outlet where she worked made racist and derogatory comments about Aboriginal people. She alleged that, on one occasion, her manager said she did not like 'those dirty Aboriginals'. She claimed she raised the issue with the store owner, but nothing was done. The complainant said she felt she had no… -
10 February 2021Conciliation register
2020-01-06
The complainant alleged the respondent club told him he was not permitted to use his mobility scooter inside club premises and would need to leave it at the club entrance. He said the club offered him the use of a wheelchair, but this was not suitable as he is unable to walk without assistance or transfer to and from the wheelchair independently. He alleged that despite being informed of… -
30 September 2020Conciliation register
2019-02-11
The complainant advised she is a South Sea Islander and her husband and children are Aboriginal. She is 53 years of age and worked as an animal facility officer with the respondent local council. The complainant alleged that, during a conversation, a colleague referred repeatedly to ‘Abos’ and said words to the effect that ‘they are okay when they are not drunk’. She alleged that when… -
30 September 2020Conciliation register
2019-02-08
The complainant has an assistance animal that assists in managing an anxiety disorder. She alleged a staff member at the respondent café, where she was breakfasting with her family, told her she had to take her dog outside, despite the dog wearing a harness identifying it as an assistance animal. The complainant alleged the staff member’s aggressive manner led other patrons to become… -
1 October 2019Conciliation register
2018-09-02
The complainant injured his wrist in the course of his work as a surgeon at the respondent public hospital and lodged a workers compensation claim. He alleged the hospital treated him less favourably because of his disability, including by dealing inappropriately with his workers compensation claim, unfavourable comments by staff, terminating his employment and denial of opportunities for… -
1 October 2019Conciliation register
2018-09-01
The complainant’s five-year-old son has autism spectrum disorder, anaphylaxis, sensory processing difficulties and ADD. The complainant alleged the respondent public primary school failed to appropriately support her son’s transition into the school or to provide him with reasonable adjustments while at the school. The complainant removed her son from the school shortly after lodging the… -
11 September 2020Conciliation register
2019-01-12
The complainant had been a volunteer with the respondent community organisation. She alleged that when she expressed interest in applying for an advertised paid position, a manager told her the organisation was looking for a male because physical strength was required. The complainant was appointed to the paid position and alleged the same manager sexually harassed her, including by kissing… -
11 September 2020Conciliation register
2019-01-04
The complainant is deaf and uses a hearing dog. She alleged that the respondent medical service denied or restricted her access to its premises when she was accompanied by her assistance animal. The medical service advised the complainant had been a patient of the service for many years, but had never been accompanied by an assistance animal. The service said it required the complainant to… -
27 September 2019Conciliation register
2018-08-13
The complainant alleged a contractor working on the same construction site as her sexually harassed her, including by asking her to have sex with him on multiple occasions and making sexualised comments about her body. She said she eventually resigned from her employment because she did not wish to work alongside the contractor. On being advised of the complaint, the contractor and his… -
27 September 2019Conciliation register
2018-08-14
The complainant claimed the respondent labour-hire company failed to respond to her emails and phone calls or to offer her work when she sought to return from maternity leave on a part-time basis to accommodate family responsibilities. The company said that during the complainant's period of maternity leave, it lost a major labour supply contract and so there were no roles to offer her when… -
27 September 2019Conciliation register
2018-08-05
The complainant has a genetic disorder characterised by hormone imbalance. He alleged the respondent insurer rejected his application for income protection insurance because of his medical condition and his disclosure that he had seen a counsellor following a relationship break down. On being notified of the complaint, the insurer indicated a willingness to try to resolve the complaint by -
27 September 2019Conciliation register
2018-07-13
The complainant was employed at a food product factory. She alleged that during her pregnancy her manager called her ‘fat’ and said she would need a size 22 shirt when she asked for a size 14 shirt in front of other colleagues and told a colleague who touched her belly ‘don’t do that or she will yell at you’. The complainant also claimed she was required to perform physically demanding tasks… -
27 September 2019Conciliation register
2018-07-10
The complainant has bilateral trans-tibial (below-the-knee) amputations. He claimed ramps at the respondent café were temporarily blocked off and he slipped and nearly fell trying to access the café via steep stairs. The café confirmed ramp access had been temporarily unavailable and indicated a willingness to participate in conciliation. The complaint was resolved. The café apologised to… -
27 September 2019Conciliation register
2018-07-11
The complainant is Filipino and was placed by the respondent labour-hire company at a government department. He claimed another independent contractor at the department made comments to him such as 'it’s just because you're Filipino' and 'it reminded me of you, you know, the Filipinos who live in the slums', and called him 'Charlie'. The complainant’s contract at the department ended before… -
27 September 2019Conciliation register
2018-07-05
The complainant’s daughter has depression and Attention Deficit and Hyperactivity Disorder and attended the respondent private high school. The complainant alleged the school discriminated against her daughter on the ground of her disability by excluding her from school camps and other activities and by not permitting her to return to school following a self-harm incident. The complainant…