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30 September 2020Conciliation register
2019-02-02
The complainant is Deaf and claimed that on several occasions his bank tried to communicate with him by telephone regarding his accounts. He claimed this required him to attend a branch in person to conduct his banking or to enlist the assistance of another person to communicate with the bank by telephone, meaning he needed to disclose his personal banking security information to that person… -
30 September 2020Conciliation register
2019-02-01
The complainant is 72 years of age and claimed the respondent financial institution declined his application for a credit card despite him meeting relevant income threshold requirements. He claimed the financial institution told him that his age was a factor in the decision to decline the application. The financial institution confirmed it declined the complainant’s application for a credit… -
Aboriginal and Torres Strait Islander Social Justice28 September 2023Opinion piece
The referendum is Australia’s gateway moment
Read Aboriginal and Torres Strait Islander Social Justice Commissioner, June Oscar's op-ed in support of the Voice Referendum, published in The Guardian Australia. "We’ve been advocating for a permanent representative body for decades. My old people wanted this. My family in remote Australia facing unbelievable struggles daily want this." -
Aboriginal and Torres Strait Islander Social Justice24 May 2023News story
Uluru Convention ‘an historic opportunity for change’
“We gather from the furthest corners of this country to discuss a matter of great importance: how we, as the First Peoples of this country, stand in Australia’s founding legal document – the Constitution.” In her opening remarks to the Uluru National Convention, the Aboriginal and Torres Strait Islander Social Justice Commissioner, June Oscar, described this week’s gathering of Aboriginal… -
11 September 2020Conciliation register
2019-02-01
The complainant is 72 years of age and claimed the respondent financial institution declined his application for a credit card despite him meeting relevant income threshold requirements. He claimed the financial institution told him that his age was a factor in the decision to decline the application. The financial institution confirmed it declined the complainant’s application for a credit… -
11 September 2020Conciliation register
2019-01-07
The complainant has hyperthyroidism and has an assistance dog. She claimed that the respondent hair salon indicated that it would deny her access with her assistance dog, unless her assistance dog wore some kind of protection on its paws or used a floor underlay, due to the salon having recently renovated its floors. The hair salon claimed that it never denied the complainant access outright… -
11 September 2020Conciliation register
2019-01-06
The complainant has autism and Post-Traumatic Stress Disorder and has an assistance dog. She alleged the respondent public hospital denied her access to certain departments of the hospital when she attended appointments with her assistance animal. On being notified of the complaint, the hospital indicated a willingness to try to resolve the complaint by conciliation. The complaint was… -
14 January 2021Conciliation register
2019-05-23
The complainant alleged that an offer of employment as a support worker in a community organisation was revoked by senior management because of her criminal record. She said she disclosed her criminal record during the recruitment process. The complainant had been convicted of minor theft and fraud offences approximately nine years earlier. She claimed the organisation offered her no… -
14 January 2021Conciliation register
2019-05-18
The complainant identifies as a transgender woman and contacted the respondent insurer for the purposes of obtaining a quote for life insurance. She alleged a staff member of the insurer addressed her as ‘sir’ and told her that she would be assessed for life insurance as a male, despite identifying as female. The insurer explained a staff member initially addressed the complainant as ‘sir’… -
14 January 2021Conciliation register
2019-05-13
The complainant has attention deficit hyperactivity disorder, Tourette's syndrome, learning and developmental disability and generalised anxiety disorder. He claimed that, on his first day of employment as a truck driver with the respondent company, he told his manager about his disability and need for assistance with writing, computer work and learning new tasks. He alleged the company did… -
14 January 2021Conciliation register
2019-05-10
The complainant’s son has cerebral palsy, epilepsy, chronic lung disease and an intellectual disability and attended a public school for children with chronic and complex disability needs. The complainant alleged his son was spending too long travelling between school and home on the respondent department’s free transport service for children attending the school. He alleged that the… -
14 January 2021Conciliation register
2019-05-07
The complainant has post-traumatic stress disorder, prolonged bereavement disorder and anxiety. He advises that he experienced difficulty in writing due to his disability. The complainant sought to lodge a complaint with the respondent government agency and was informed complaints must be made in writing. He alleged the agency declined to accommodate his disability by taking a statement by… -
14 January 2021Conciliation register
2019-05-06
The complainants’ daughter has a form of Post-Traumatic Stress Disorder associated with spending her early years in an overseas orphanage. They alleged that the respondent private K-12 school failed to appropriately accommodate their daughter’s disability and that teachers unduly criticised and penalised their daughter because of behaviour associated with her disability. The complainants… -
Rights and Freedoms14 April 2023Media Release
Commission welcomes banning of spit hoods by AFP
A decision by the Australian Federal Police to end the use of spit hoods has been welcomed by the Australian Human Rights Commission. Today the AFP announced the AFP and ACT police will no longer use spit hoods, and instead the AFP will provide ‘alternative equipment and implement procedures to better protect officers from spitting and biting.’ The decision follows a review initiated last… -
Rights and Freedoms14 March 2024Speech
Enhancing human rights in a post-COVID world
The catalyst of a pandemic Women in Property lunch Emeritus Professor Rosalind Croucher AM Acknowledgement Thank you to the Property Council for inviting me to speak to you today—and particularly Jane Fitzgerald whose idea it was. Let me begin by acknowledging the traditional custodians of the land on which we meet, the Gadigal people of the Eora Nation and pay my respect to Elders, past,… -
21 January 2020Conciliation register
2018-05-21
The complainant is blind and alleged she was unable to enter a competition advertised by the respondent television station because contestants were required to call a phone number and say a code word displayed on the screen with no audible equivalent. On being advised of the complaint, the television station indicated a willingness to try to resolve the complaint through conciliation. The -
21 January 2020Conciliation register
2018-05-16
The complainant is 70 years of age and was employed as a store manager with the respondent retailer. She alleged that the regional manager repeatedly told her that she was not working fast enough and said ‘When you think about it, you are no spring chicken.’ On being advised of the complaint the respondents indicated a willingness to try to resolve the matter by conciliation. The complaint… -
21 January 2020Conciliation register
2018-05-13
The complainant worked for the respondent not-for-profit fitness and sporting organisation. He alleged a male colleague sexually harassed him by making inappropriate comments, rubbing his groin against the complainant's leg while saying ‘I'm humping you’, making sexual comments and unwanted physical contact such as hugs. The organisation denied the allegations but agreed to participate in -
21 January 2020Conciliation register
2018-05-05
The complainant’s husband has a severe long-term lung disease and had polio and uses a walker and wheelchair for mobility. The complainant alleged her husband could not use the newly installed pool at the retirement village where they live because it was not accessible to people with significantly impaired mobility. On being notified of the complaint, the retirement village indicated a… -
Race Discrimination28 October 2022News story
Race Discrimination Commissioner welcomes National Anti-Racism Strategy funding
Australia’s Race Discrimination Commissioner has welcomed the federal budget announcement that $7.5 million over 4 years will be provided to the Australian Human Rights Commission to develop a national strategy to tackle racism and promote racial equality in Australia.