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Emeritus Professor Rosalind Croucher AM FAAL Acknowledgements [Thank you to Clayton Utz and to Dora Cheung, AALA] Let me begin by acknowledging the traditional custodians of the land on which we meet, the Gadigal people of the Eora Nation and pay my respect to Elders, past, present and emerging. I was invited to this event to celebrate Harmony Day, and also to connect the recent celebration…

Emeritus Professor Rosalind Croucher AM Introduction Thank you Danielle Asciak, for inviting me here today. Let me begin by acknowledging the traditional custodians of the land on which we meet, the Gadigal people of the Eora Nation and pay my respect to Elders, past, present and emerging, and also to acknowledge any Indigenous guests attending today. I am sorry that as a nation we did not…

Civil Justice Research Conference 2019 Macquarie University, Sydney Emeritus Professor Rosalind Croucher AM [ Professor Croucher spoke to this paper] Abstract The complaint handling role of the Australian Human Rights Commission from time to time attracts some attention in the media—but not always for constructive reasons. This presentation set out the real story. It is one that is a worthy…

ANZOA meeting Meeting of the Minds Acknowledgment I would like to begin my presentation by acknowledging the traditional custodians of the land where I am delivering my presentation today, the Gadigal people of the Eora nation, and pay my respects to the elders, past, present and emerging. I would like to thank Janine Young, Energy & Water Ombudsman, NSW and current Chair of ANZOA, for…