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Explore resources about responding to unlawful discrimination complaints, including conciliation and what happens if the complaint is not resolved.

The following information is provided to assist advocates and lawyers understand and participate in the Commission's conciliation process. If you have any questions about this information, please contact the officer who is handling your client's complaint.

Learn how the Commission uses the process of conciliation when addressing complaints made by the public regarding incidences of unlawful discrimination.

Learn how the Human Rights Commission responds to complaints received from companies and individuals.

Explore a range of publications created by the Human Rights Commission in relation to making complaints about unlawful discrimination and unfair treatment.

Information for people and organisations responding to complaints

Understanding and preparing for conciliation Understanding and preparing for conciliation - Unlawful discrimination Understanding and preparing for conciliation - Human rights and ILO

One of the Commission's main roles is to try to resolve complaints made under federal human rights and discrimination law through a process called 'conciliation'

Discover guides for filing complaints.

The Conciliation Register provides summaries of a selection of complaints that have been resolved through the Australian Human Rights Commission’s conciliation process.

You don’t have to put up with being treated unfairly because you’re young. There are laws to protect you against discrimination, harassment and bullying. These laws apply right across Australia. If you have a complaint, the Australian Human Rights Commission can look into it. We will talk to the people involved and help you work out a solution. Our aim is to help you deal with your…