2023-08-01
The complainant advised she had depression for a short period in the past and that this does not impact on her ability to work. She applied for an increase to income protection insurance which was granted with an exception for mental health issues. She said she applied for a further two increases to her income protection insurance and claims the respondent insurer granted the first request with an exception for mental health issues and declined the second request.
The insurer denied unlawful discrimination but indicated a willingness to participate in conciliation to try to resolve the complaint.
The complaint was resolved with an agreement that the insurer pay the complainant $9,000.
Year
Discrimination type
Disability Discrimination Act
Grounds
Disability
Areas
Goods, services and facilities
Insurance
Compensation
Amount
$9,000